Privacy Policy
Last updated 7 November 2026.
This policy explains what BookMyGame collects, why, and the choices you have.
What we collect
- Your name, email, mobile number and city.
- Your identity document, date of birth and address, when you complete KYC.
- Your bookings, games, teams, clubhouse memberships, results and show-up record.
- Messages you send to coaches.
- Step counts, if you turn on step counting.
- Your location, if you allow it, to show places near you.
- Profile links and stats you choose to add.
- If you join a gated community: your flat, whether you are an owner, tenant or family member, and a record of each pass scan. Its manager and gate staff can see these. Scan records are removed after 90 days.
- Totals of how often each sponsored item is seen and opened. We do not share who you are with sponsors. If you open a sponsored link, you leave BookMyGame and the sponsor's own privacy policy applies.
Why we use it
- To run your account, bookings and games.
- To check identity and age, which keeps people safe at games.
- To show your stats, steps and show-up record where you choose to share them.
- To prevent fraud and act on safety reports.
Who can see it
- Other players see your name and the games you join.
- A home address and UPI ID on a game are shown only to confirmed players.
- Ground owners see the details they need for your booking.
- Our review team sees your KYC document.
- Payment providers process your payments. We do not store card or UPI details.
How long we keep it
- Your KYC document is encrypted and deleted once the review is finished.
- Personal data is removed when you delete your account.
- Booking and payment records stay, without your name, for as long as the law requires.
Your rights
You can download your data and delete your account from your Profile page. You can also write to us to correct your data or raise a complaint.
Children
BookMyGame is for people aged 18 and over. A parent or guardian should act for anyone younger.
Contact
ravi@vasudhaivastore.com